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Telephone 01803 328543
Tariff & Terms
We do not charge a supplement for a sea view, nor a single night supplement. Prices shown are per room* and include full English breakfast, or variations thereof. All our rooms differ in shape and size. We do not have a lift. Please call us and speak to us should you have any specific requirements to avoid disappointment.
Bed & Breakfast, Guest House & Inn of the Year Winner 2013
Did you know we have been awarded a 4* Silver from VisitBritain plus a Breakfast Award, & a Breakfast and Dinner Award from the AA ! and NEW FOR OCTOBER 2013 We are also the preferred B&B for Torquay Golf Club so can book 18 holes at preferential rates... Bringing you more great reasons to come and stay with us! Call Kate now for latest availability on 01803 328543
* room rate is based on 2 sharing. For Children aged 2-16, when sharing with 2 adults, add £20 per child per night. For additional adults (17+) add £30 per adult per night. For single occupancy deduct £15 from room rate per night. Minimum room charges may apply at certain times of year, this will be confirmed upon booking.
Please Note: bookings made online may incur additional booking fees.
* room rate is based on 2 sharing. For Children aged 2-16, when sharing with 2 adults, add £20 per child per night. For additional adults (17+) add £30 per adult per night. For single occupancy deduct £15 from room rate per night. Minimum room charges may apply at certain times of year, this will be confirmed on booking.
We class children as being aged between 2yrs and 16yrs old (inclusive).
When sharing with 2 adults children will be charged at £20 per child per night.
When sharing with 2 adults children under 2 will not be charged for and travel cots can be provided with our compliments (on a first come first served basis). Unfortunately due to size restrictions some of our accommodation is unsuitable for infants. At certain times of the year a minimum room charge may apply, this will be confirmed at the time of enquiry or booking.
Evening Meals - AA Dinner Award 2013
* Increasing to £16.95 from 1st January 2014
Should you wish to vary these times please ask at the time of booking, as we will endeavour to accommodate your requirements.
Please note that reception facilities are not available between 8.00am and 9.30am. Should you wish to depart during this time please settle any outstanding monies on the evening prior to your departure. Any keys or parking permits can then be simply handed to our waiting staff on your departure.
From November to February (inclusive) we offer complimentary parking on our forecourt (up to 6 cars on a first come first served basis). From March to October (inclusive) this is not available as we use the forecourt to serve food and drinks.
There is local free 'on street' parking at either end of our road (Babbacombe Downs Road), alternatively the hotel backs onto a pay and display car park - Princes Street car park (please remember to clearly display your car parking ticket should you park here). We have a number of Parking Permits for use in all Torbay Council car parks, for which we charge £2.50 per day. These can be reserved at the time of booking and the total parking fee will be applied to your account. These must be clearly displayed in vehicles at all times.
The Downs is in no way responsible for parking fines issued by wardens.
You may wish to take breakfast on your balcony, or take advantage of one of our romantic 'Champagne Breakfasts'. If this is your preference, orders must be placed by 21:00 the previous day.
Food and drink may not be brought on to the premises without prior consent of the proprietors.
Guide dogs will not be charged for and are allowed in all public areas.
Reservations will only be confirmed once deposit payments, or full payments have been received.
Please settle accounts in full on arrival.
Personal cheques are not accepted.
Cancellations and Early Departures Policy
This first nights deposit, or £40 per adult, will immediately be taken upon confirmation of the booking.
* £20 administration fee is applied to all cancellations.
In the event of non arrival the total outstanding amount will be charged to the credit or debit card used at the time of the booking.
In the event of an early departure the total outstanding amount will be charged to the credit or debit card used at the time of the booking
We strongly recommend that guests purchase travel insurance to cover all eventualities.
Group Bookings & Cancellations
Due to the nature of group bookings, whereby there is a considerable amount of time between the booking and the arrival of groups and whereby large numbers of rooms are reserved for that group, we reserve the right to charge in full for any cancellation made if we are unable to re-sell the cancelled period to another group. If we receive notification of any cancellation before 12 months prior to the arrival date we will waiver any outstanding fee.
The proprietors reserve the right to charge a per person bond to be received prior to arrival which will be kept should there be any damage or disturbance whatsoever.
We reserve the right to charge for damage caused to beds through negligence or known medical conditions unless all reasonable steps have been taken to prevent this occurring. Please be advised that for the comfort of our guests and in line with Visit Britain guidelines waterproof mattress protectors are not fitted to beds unless requested. Any damaged beds are replaced by us on a like for like basis immediately and the costs charged without prior consent being required to the credit/debit card provided at the time of booking.
Data Protection Act 1998
All bookings made in advance online, by telephone or in person, or on arrival in person are accepted on the basis that the terms and conditions of The Downs have been read, understood and agreed to.
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