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*excludes Christmas and New Year (POA)
Children's Tariff
When sharing with 2 adults, children under 12 years old will be charged at 50% of the adult tariff.
When sharing with 2 adults, children under 2 will not be charged for and travel cots can be provided with our compliments (on a first come first served basis).
Unfortunately due to size restrictions our Standard accommodation is unsuitable for infants.
Supplements
Single Room supplement of £15 per night for all bookings.
Evening Meals
A table d'hote menu is available nightly and charged at £10.95 for 2 courses and coffee, or £12.95 for 3 courses and coffee.
VAT
Prices include VAT at 17.5%
Arrival and departure times.
Rooms are normally available by 14:30 on day of arrival and guests are asked to check in by 21:00. If you know you are going to be later than this please notify us as soon as is practicable. Please vacate rooms by 10:00 on day of departure. Guests are most welcome to use the hotel, or leave luggage, before or after these times.
Should you wish to vary these times please ask at the time of booking, as we will endeavour to accommodate your requirements.
Parking
During the winter months we offer parking on our forecourt (up to 6 cars on a first come first served basis). From May to October (inclusive) this is not available as we use the forecourt to serve food and drinks.
There is local free 'on street' parking at either end of our road (Babbacombe Downs road), alternatively the hotel backs onto a pay and display car park - Princes Street car park (please remember to clearly display your car parking ticket should you park here). We have a small number of Parking Permits for use in Princes Street car park, for which we charge £2.00 per day. These are available on a first come first served basis and again must be clearly displayed in vehicles at all times.
The Downs is in no way responsible for parking fines issued by wardens.
Meal times.
Breakfast is served at 08:30 with last orders at 09.15 (earlier by prior arrangement) and is served in the Restaurant.
You may wish to take breakfast on your balcony, or take advantage of one of our romantic 'Champagne Breakfasts'. If this is your preference, orders must be placed by 21:00 the previous day.
Food may not be brought on to the premises without prior consent of the proprietors.
Smoking
Smoking is not permitted anywhere inside the hotel (including balconies). Failure to adhere to this will result in you being asked to leave immediately, the full charge any accommodation booked will still be applicable plus a £50 cleaning fee. Smoking is permitted on the Forecourt and ashtrays are available.
Dogs
Well behaved dogs are allowed for a small charge by prior agreement (when booking), but are only allowed in the bedroom (please bring your own doggy bedding for total comfort).
Guide dogs will not be charged for and are allowed in the public areas.
Accounts
A non-refundable deposit of £30.00 per person is required to confirm a reservation. Christmas, New Year & Bank Holidays reservations must be paid in full at the time of booking.
Reservations will only be confirmed once deposit payments, or full payments have been received.
Please settle accounts in full on arrival.
Personal cheques are not accepted unless cleared by the bank prior to arrival.
Cancellations and Early Departures Policy
Deposits are non-refundable at all times irrespective of the reason for cancellation.
The first nights deposit, or £30 per adult, will immediately be taken to confirm a booking.
No further charge will be made if 14 or more days notice is given (in the case of fully paid bookings all other monies, excluding the non-refundable deposit, will be reimbursed).
50% of the total stay is chargeable if 7 - 13 days notice is given.
75% of the total stay is chargeable if 3 - 6 days notice is given.
The full amount will be chargeable if 2 or less days notice is given.
There will be a minimum cancellation charge of 75% of the total reservation in the event of early departure.
Group Bookings & Cancellations
Single sex groups bookings are only accepted by prior agreement with the proprietors. We reserve the right to cancel any unauthorised single sex groups on or before arrival. Any cancellations by us on arrival will be liable for full charge on any accommodation booked.
Due to the nature of group bookings, whereby there is a considerable amount of time between the booking and the arrival of groups and whereby large numbers of rooms are reserved for that group, we reserve the right to charge in full for any cancellation made if we are unable to re-sell the cancelled period to another group. If we receive notification of any cancellation before 12 months prior to the arrival date we will waiver any outstanding fee.
Accommodation Unavailable
In the very unlikely event that reserved accommodation is unavailable (e.g. due to damage, failure of equipment or any other reason) the hotel will make every effort to inform the guest as soon as possible, and will assist in finding similar alternative accommodation. Liability will be limited to the return of any monies paid covering the period concerned.
Damage
We reserve the right to charge for any damages, accidentally or otherwise caused, and compensation for any interruption to the business of The Downs.
Prices
Prices for accommodation are on a per person, per night basis. Any unregistered persons found in the accommodation without the prior permission of the proprietors will be charged for one nights accommodations at the applicable rate plus a single night supplement.
All bookings made in advance or on arrival are accepted on the basis that the terms and conditions of The Downs have been read, understood and agreed before registration. | 
