We do not charge a supplement for a sea view, nor a single night supplement.  Prices shown are per person* and include full English breakfast, or variations thereof.

Please read our terms and conditions before booking.

- PHOTO GALLERY -

*   based on 2 sharing.  Single supplements £15 per night.  Minimum room charges may apply at certain times of year, this will be confirmed upon booking.
**  excludes Christmas and New Year (POA)

Children’s Tariff
We class children as being aged between 2yrs and 12yrs old (inclusive).

When sharing with 2 adults children less than 12 years old will be charged at 50% of the adult tariff.

When sharing with 2 adults children under 2 will not be charged for and travel cots can be provided with our compliments (on a first come first served basis). Unfortunately due to size restrictions some of our accommodation is unsuitable for infants. At certain times of the year a minimum room charge may apply, this will be confirmed at the time of enquiry or booking.

Supplements
Single Room supplement of £15 per night for all bookings. At certain times of the year a minimum room charge may apply, this will be confirmed at the time of enquiry or booking.

Evening Meals
A table d’hote menu is available and charged at £10.95 for 2 courses and coffee, or £12.95 for 3 courses and coffee.

VAT
Prices include VAT at the applicable rate. A VAT receipt can be issued upon request.

Arrival and departure times.
Rooms are usually available by 14:30 on day of arrival (scheduled arrival time) and guests are asked to check in by 21:00. If you know you are going to be later than this please notify us as soon as possible. Please vacate rooms by 10:00 on day of departure (scheduled departure time). Guests are most welcome to use the hotel, or leave luggage, before or after these times.

Should you wish to vary these times please ask at the time of booking, as we will endeavour to accommodate your requirements.

Please note that reception facilities are not available between 8.00am and 9.30am. Should you wish to depart during this time please settle any outstanding monies on the evening prior to your departure. Any keys or parking permits can then be simply handed to our waiting staff on your departure.

Parking
Parking is not included in the tariff.

From November to March (inclusive) we offer complimentary parking on our forecourt (up to 6 cars on a first come first served basis). From April to October (inclusive) this is not available as we use the forecourt to serve food and drinks.

There is local free 'on street' parking at either end of our road (Babbacombe Downs Road), alternatively the hotel backs onto a pay and display car park - Princes Street car park (please remember to clearly display your car parking ticket should you park here). We have a number of Parking Permits for use in Princes Street car park, for which we charge £2.00 per day. These can be reserved at the time of booking and the total parking fee will be applied to your account. These must be clearly displayed in vehicles at all times.

The Downs is in no way responsible for parking fines issued by wardens.

Meal times
Breakfast is served at 08:30 with last orders at 09.15 (earlier by prior arrangement) and is served in the Restaurant.

You may wish to take breakfast on your balcony, or take advantage of one of our romantic ‘Champagne Breakfasts’. If this is your preference, orders must be placed by 21:00 the previous day.

Food and drink may not be brought on to the premises without prior consent of the proprietors.

Smoking
Smoking is not permitted anywhere inside the hotel or on the balconies. Failure to adhere to this will result in you being asked to leave immediately, the full charge of any accommodation booked will still be applicable plus a £50 cleaning fee and a charge will be made for any period of time the room is unlettable and until the smell has dissipated. This will be applied, without prior consent being required, to the credit or debit card used at the time of booking.

Dogs
Well behaved dogs are allowed for a small charge per night by prior agreement (when booking), are allowed in the bedroom (please bring your own doggy bedding for total comfort) and all other areas except the Restaurant. With prior notice all meals can be served in the Lounge Bar area so your dog can remain with you.  Please note: dogs should remain with you at all times, unless you are eating in the hotel restaurant.

Guide dogs will not be charged for and are allowed in all public areas.

Accounts
A non-refundable deposit of £30.00 per person is required to confirm a reservation. Christmas, New Year & Bank Holidays reservations must be paid in full at the time of booking.

Reservations will only be confirmed once deposit payments, or full payments have been received.

Please settle accounts in full on arrival.

Personal cheques are not accepted unless cleared by the bank prior to arrival.

Cancellations and Early Departures Policy
Deposits are non-refundable at all times irrespective of the reason for cancellation.

This first nights deposit, or £30 per adult, will immediately be taken upon confirmation of the booking.

• No further charge will be made if 14 or more days notice is given. (In the case of fully paid booking, all other monies*, excluding the non-refundable deposit, will be reimbursed)
  
• 50% of the total reservation is chargeable if 7 - 13 days notice is given*
  
• 75% of the total reservation is chargeable if 3 - 6 days notice is given*
  
• The full amount will be chargeable if 2 or less days notice is given*

* £10 administration fee is applied to all cancellations.

In the event of non arrival the total outstanding amount will be charged to the credit or debit card used at the time of the booking.

In the event of an early departure the total outstanding amount will be charged to the credit or debit card used at the time of the booking

We strongly recommend that guests purchase travel insurance to cover all eventualities.

Group Bookings & Cancellations
Single sex group bookings are only accepted by prior agreement with the proprietors.  We reserve the right to cancel any unauthorised single sex groups on or before arrival.  Any cancellations by us on arrival will be liable for full charge of any accommodation booked.

Due to the nature of group bookings, whereby there is a considerable amount of time between the booking and the arrival of groups and whereby large numbers of rooms are reserved for that group, we reserve the right to charge in full for any cancellation made if we are unable to re-sell the cancelled period to another group. If we receive notification of any cancellation before 12 months prior to the arrival date we will waiver any outstanding fee.

The proprietors reserve the right to charge a per person bond to be received prior to arrival which will be kept should there be any damage or disturbance whatsoever.

Accommodation Unavailable
In the very unlikely event that reserved accommodation is unavailable (e.g. due to damage, failure of equipment or any other reason) the hotel will make every effort to inform the guest as soon as possible, and will assist in finding similar alternative accommodation. Liability will be limited to the return of any monies paid covering the period concerned including deposits.

Damage
We reserve the right to charge for any damages, accidental or otherwise caused, and make a compensation charge for any interruption to the business of The Downs. In this event the credit or debit card used at the time of booking will be charged without prior consent being required for the costs incurred unless alternative payment is made prior to departure.

We reserve the right to charge for damage caused to beds through negligence or known medical conditions unless all reasonable steps have been taken to prevent this occurring.  Please be advised that for the comfort of our guests and in line with Visit Britain guidelines waterproof mattress protectors are not fitted to beds unless requested.  Any damaged beds are replaced by us on a like for like basis immediately and the costs charged without prior consent being required to the credit/debit card provided at the time of booking.

Prices
Prices for accommodation are on a per person, per night basis. Any unregistered persons found in the accommodation without the prior permission of the proprietors will be charged for one night’s accommodation at the applicable rate plus a single night supplement.

All bookings made in advance by telephone or in person, or on arrival in person are accepted on the basis that the terms and conditions of The Downs have been read, understood and agreed to.